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Solutions Case
Case Solutions
案例名称: Call Centre Solutions
说明: Gaxon can provide you with Complete Sets of solutions for Call Center
说明: Central Management Recording System(WEB)The central management recording system adopts B/S architecture. There are central data backup, user manager, role manager, device manager, system setting, device error alarm, recorded file search and play, system backup progress, system logs. It is easy to install and operate. Web client side support cross-platform, cross-browser to access the device.Support smart phone and tablet PC to access the device (search, play, monitor, download with mp3 file format).  Central management recording system run in windows platform , adopt SQLite database. The number of the devices to connect do not have limit. It will get better performance to adopt higher configuration PC.The Central Management System supports two network modes to connect with:1, The...
说明: 1. Using the mirror port to capture RTP voice data.2. Supporting SIP protocol, and capturing SIP call information through the mirror port to achieve recording.3. Supporting the H.323 protocol, for the standard to realize the call control not through a protocol of private data, these protocols, such as Q931, H.225 and H.245 ,can be completely resolved to achieve recording.4. Supporting to get call information through TSAPI to achieve recording.5. Supporting these decoding formats of G.711,G.723,and G.729, with real-time conversion to MP3 flow and MP3 files.6. Built-in WEBService: It can display real-time status and notifications, monitor online, inquiry, download, play voice and other management needs through the browser. 7. Built-in ClientService: It can display real-time status and notifi...
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CODE:330520